Discover our loyalty program and benefit from exclusive advantages for you and your pet. Collect valuable points with every purchase of our products and redeem them for high-quality bonus products for species-appropriate pet nutrition.
Register now and save sustainably!*
Sign up for our loyalty program for free, in just a few seconds directly in your customer account.
Order as usual in our shop and automatically receive one butterfly for every €5 in your shopping cart. 🦋
Collect butterflies with every purchase, you will find them in your loyalty account. Keep track of your progress at any time!
Browse our bonus product overview and choose your favorite bonus product, from classics to new arrivals, to exclusive products that are only available in the loyalty program.
Redeem your butterflies and receive your bonus product for free with your next order.
✔️Collect automatically
Butterflies are credited with every order, without any effort.
✔️Secure rewards
Redeem your butterflies for high-quality products from our rewards range.
✔️Free & non-binding
Participation is free. No hidden costs, no commitment.
✔️Always in view
In your customer account, you can see your current butterfly balance and available rewards.
You receive your bonus points exclusively on purchased products from our range. 😊
You can find the bonused products in your shopping cart under "Subtotal".
If you use a discount code, the bonus points are calculated based on the reduced product value.
Shipping costs are not rewarded with bonus points.
No, we change the products regularly. So stay tuned!
No, if you want to collect bonus points, you must register and confirm your participation in our loyalty program.
No, once you have chosen and ordered your bonus product, you cannot return it to us.
Yes, your bonus points expire after one year, but don't worry, we will remind you so that you can use your bonus!
If you cancel your order, the points credited for it will be deducted from your loyalty account. You can track this at any time in your points overview.
In the case of returns, we check each situation individually. If you only return a single product, only the points for that product will be deducted. If you return your entire order, we reserve the right to deduct the bonus points for the entire order from your points account.
Yes, if you only have your bonus product in your shopping cart, you pay shipping costs. Therefore our tip: add your bonus product to your order and save on shipping costs from a shopping cart value of €60.
